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discountsleepingbags.co.uk is a web domain of OBI Camping & Leisure Ltd

Who Are We

OBI Camping & Leisure is a camping shop situated in the historic & picturesque town of Cowbridge in the Vale of Glamorgan, South. We are just 10 miles West of Cardiff on the A48. 

 We are the oldest established Camping shop in the Bridgend/Cardiff Area, having been established for over 43years, owned and staffed by People WHO use the products they sell.

 A family run business and we always strived to provide top quality products and service and unlike many of our competitors WE use the equipment we sell. Years of family camping in Tents, Trailer Tents, Folding Campers and Motorhomes has given us experience in all forms of outdoor living. Many of our Staff have also worked within Youth groups and organisations to gain qualifications and experience in Expedition work.

  You will always find a warm welcome and friendly helpful advice. Come along and see for yourself.

Where Are We

OBI Camping and Leisure Ltd

5 Westgate St, (Opposite Nat West bank)

Cowbridge,

Vale of Glamorgan

CF71 7AQ

WARNING If Using GPS you will usually end up about half mile up the road.

Phone: (01446) 772498

Fax: (01446) 773565

The Small Print

Shipping & Returns

PLEASE NOTE- We only ship to the UK, Republic of Ireland & Isles of Scilly for all other countries please email to enquire if we can ship to your location & Shipping Quote.

Dispatch Time

Our aim is to dispatch all orders received by 2pm on the same day. (Monday to Friday). We use several couriers and most orders will be sent using a 24Hr service. Some heavier items will be sent using Parcelforce 48Hr service.

We are closed on Wednedays so orders recieved after 2pm on Tuesday will be dispatched on Thursday.

If any items are out of stock we will contact you within 48 hrs to advise a delivery date and give you the option of cancelling or changing your order.

Once your order has been dispatched we will contact you advising the shipping method used and if applicable a tracking No.

Online payment

We use Paypal to process credit/debit card payments. You do not need a Paypal account to pay by this method and can be assured your Credit Card details are secure.

Before entering your card details you will directed to PayPal’s Secure Server -Alway check that you are on a secure server before entering your credit card details by looking out for a padlock on your web browser and that the site URL starts with the letters ' shttp:// '.

We can also accept Credit/Debit card payments over the phone on 01446 772498

Shipping

 U.K Delivery Charges

For Mainland UK Postcodes (Zone 1 below), We offer free delivery on orders of £200 and over, but unfortunately due to ever increasing carriage charges we now have to charge £7.50 for delivery on orders under this amount.

Deliveries to Postcodes in Zone 2 and 3 are calculated at Check out and not eligible for Free Carriage

  • Zone 1
          England, Wales and parts of Scotland, excluding Highlands and Islands. The zone is made up of all postcodes not mentioned in zones 2 and 3
  • Zone 2
         The Highlands and Islands of Scotland - postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE.
  • Zone 3
         Northern Ireland, Isle of Man and Isles of Scilly -postcodes BT, IM,    TR21-25
    • 

Carriage to Republic of Ireland, Isles of Scilly

Are calculated at Check out and not eligible for Free Carriage.

Please see our International Returns Policy

Channel Islands and Europe –

Please phone or email for a quote. Please see our International Returns Policy

 Important Note regarding Shipping

Please remember that the courier is responsible for damage caused in transit and it is your responsibility to check your order before signing, especially if the packaging is damaged. We cannot be held responsible for damage caused in transit.

 RETURNS

If for any reason you are unhappy with your purchase, you can return it to us in its original condition within 7 days of the date you received the item, and we will issue a full refund for the price you paid for the item, less shipping and packaging.

To enable us to process your refund efficiently you must advise us before returning your Items and receive a return Authorisation. 

  •    E-Mail    sales@discountsleepingbags.co.uk
  •    Fax        (01446) 773565
  •    Phone   (01446) 772498
  •    Post      Returns Dept, OBI Camping & Leisure Ltd, 5 Westgate St, Cowbridge, CF71 7AQ

Please remember to enclose your Order/Invoice No. with all returns and in the case of a faulty product, please provide a full description of the fault
It is your reasonability to wrap the item securely (in our original packaging if Possible) Please remember to enclose all warranty cards, manuals and accessories.

Who Pays for Return Postage?

You are responsible for the cost of returning unwanted items back to us. We recommend returning goods via Royal Mail recorded services, or for heavier Items use a signed for Delivery/Courier service.

For faulty Items - If upon Inspection the product is deemed faulty we will refund your return Postage/Carriage costs (Excludes International Returns)


Return of Free Delivery Orders:

Please Note In the case of a free delivery order being returned to us for a refund for any reason other than faulty items, £7.50 will be deducted from the total amount refunded to cover our shipping costs.

For part orders returned for a refund a £3.50 delivery charge will be deducted from the refund.

International Returns:

Please note that for international Orders you will be responsible for the cost of returning any item including Faulty Items ( if after Inspection the Item is deemed Faulty we will contribute a Maximum of £7.50 towards your return carriage costs).
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